• Inclusivity

  • Kindness

  • Consideration

  • Understanding

  • Independence

Welcome to Auxilio Care. Providing choice and control for all your care and support needs.

We are a specialist provider of bespoke care and support services for your individual needs ensuring you receive a safe, high quality, caring and reliable service. We can provide this within your home, supported living facilities and the wider community 24 hours a day 7 days a week. We have a team of highly skilled compassionate and friendly care and support workers who are committed to meeting your individual needs and ensuring dignity and respect at all times. 

At Auxilio Care we understand the difficulties that arise when life brings about changes and new challenges through the passage of time or the unexpected onset of illness. We understand the importance of independence and the ability of making your own decision, whether this relates to tasks such as changing your clothes or those involving going out into the community. Independence is key and is a central ethos to our company. At Auxilio Care we provide tailor-made care and support services.

Rated by the Quality Care Commission as GOOD - what they say about us

Quality Care Commission - Good
  • People received care which was responsive to their individual needs. Staff were matched with people and had a good understanding of how to support them well. Care was recorded electronically and provided in relation to people's backgrounds.

  • The outcomes for people using the service reflected the principles and values of Registering the Right Support by promoting choice and control, independence and inclusion. People's support focused on them having as many opportunities as possible for them to gain new skills and become more independent. Staff were caring in their approach and had good relationships with people. Promoting independence was a key part of the service and people were supported to improve their daily life skills.

  • The service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.

Our Trained And Caring Staff Are Able To Provide The Following Services

Providing personal one to one care and support within your own home at times when you need it to remain independent.

Providing personal one to one care and support within your own home. Having a small team of carers or support workers that you build a relationship with 24 hours a day 7 days a week.

Providing personal one to one care and support to those with multiple needs and complex behaviours.

Providing accommodation and support for those that would historically of lived in residential homes.

These Are Some Of The Many Things Our Fantastic Care And Support Workers Can Help You With

Please note this list is not exhaustive if there is something you need that isn’t listed please get in contact.
(0121) 708 2313

Personal Care

  • Getting in and out of bed
  • Washing/Bathing and Showering
  • Getting dressed and undressed
  • Managing continence
  • Skin and hair care
  • Prompting and assistance to take medication

Domestic Support

  • General housework and day to day cleaning
  • Shopping
  • Laundry & Ironing
  • Assistance with using heating and appliances

Social Care

  • Preparation of all meals
  • Preparation of light meals and snacks
  • Preparation of drinks 
  • Assisting with maintaining social contacts and exploring new social activities.
  • Assisting in making appointments and attending them
  • Assisting with attending clubs, day centres and activities
  • Planning holidays and day trips
  • Companionship

Support with finances, correspondence and funding

  • Assistance with budget planning
  • Assistance to read/understand and action correspondence
  • Assistance with use of telephone
  • Assistance with paying bills
  • Assistance to seek advice for benefits
  • Assistance to request assessments and reviews for care and support funding from relevant professionals.

What Makes Us Different

At Auxilio Care we specialise in the following areas : Learning disability, Physical disability, Cerebral Palsy, Autism and Asperger’s Syndrome, Sensory impairment, Complex needs, Dysphagia, Down Syndrome, Dual Diagnosis, Challenging behaviour, Non-Verbal learning disabilities, Global Delay Syndrome, Memory deficits, Fragile X Syndrome, Williams Syndrome and Executive Functioning. At Auxilio Care Ltd we believe that the service fits the individual and not the individual fitting the service. People with disabilities have a voice and it is our responsibility to ensure they are given that voice to confirm that their support package is tailored specifically and is not a generic presumption. Personalising support is key to the wellbeing of the individual. A package of care that has been created without the input of the individual can take away choice and promote a societal model that dismisses individuals due to their disability. To avoid this model, we have adopted a culture of asking the relevant questions such as: ‘how can we adapt our service to meet your needs?’ as opposed to: ‘is our service the right fit for you?’ Non-traditional and intuitive thought processes like these, that can make a difference to the individual and offer them choice and control over their support package.


  • Good management team, listens to service users and their needs, friendly approach.

     Health Facilitation Nurse
  • A good supported living service for people with moderate needs. Staff are caring and willing to engage with professionals to improve the service they provide

     Social Worker
  • Auxilio Care Ltd gives me my independence. The support is good. I make my own decisions I feel in control of my own life.

     Service User Solihull
  • My staff treat me like everyone else, they don’t see my disability first, which is important to me. My passion in life is football, due to my disability, I need support to go to matches. Auxilio and their support staff, make sure I get to every single match and it is a joy to be out, enjoying something that I love and feel carefree whilst I am doing this. My staff encourage me to be independent when wherever possible in my day to day life.

     Service User Solihull
  • Support staff do well at supporting those people in their care and shows compassion. Management are approachable and support their staff fully.

     Community Learning Disability Nurse
  • A friendly atmosphere with caring staff.

     Community Learning Disability Nurse
  • Service is good. I like living here. Get great care and support. I feel I have great relationship with staff. Nice place to live.

     Service User Solihull