• Inclusivity

  • Kindness

  • Consideration

  • Understanding

  • Independence

Complex Care

Providing personal one to one care and support to those with multiple needs and complex behaviours.

Complex care is very similar to care at home as it is designed and delivered to enable you or a loved one to remain independent at home, complex care is for individuals that have complex needs this can be in the form of multiple needs, multiple diagnosis’s or behaviours that can be challenging. Complex care usually requires larger amounts of care and support meaning that you spend less time alone, this could be as much as 24 hour one to one support, two to one support or support for most of your waking hours. Our complex care team receive additional training for your specific needs and work closely with all professional involved with you ensuing they fully understand how best to support you and promote your independence.

  • Complex care can provide support for all tasks
  • Personal care
  • Domestic support
  • Social care
  • Support with finances and correspondence

Make An Appointment

These Are Some Of The Many Things Our Fantastic Care And Support Workers Can Help You With

Please note this list is not exhaustive if there is something you need that isn’t listed please get in contact.
(0121) 708 2313

Personal Care

  • Getting in and out of bed
  • Washing/Bathing and Showering
  • Getting dressed and undressed
  • Managing continence
  • Skin and hair care
  • Prompting and assistance to take medication

Domestic Support

  • General housework and day to day cleaning
  • Shopping
  • Laundry & Ironing
  • Assistance with using heating and appliances

Social Care

  • Preparation of all meals
  • Preparation of light meals and snacks
  • Preparation of drinks 
  • Assisting with maintaining social contacts and exploring new social activities.
  • Assisting in making appointments and attending them
  • Assisting with attending clubs, day centres and activities
  • Planning holidays and day trips
  • Companionship

Support with finances, correspondence and funding

  • Assistance with budget planning
  • Assistance to read/understand and action correspondence
  • Assistance with use of telephone
  • Assistance with paying bills
  • Assistance to seek advice for benefits
  • Assistance to request assessments and reviews for care and support funding from relevant professionals.